All Systems Operational

Smokeball Operational
90 days ago
99.99 % uptime
Today
General Use Operational
90 days ago
100.0 % uptime
Today
File Syncing Operational
90 days ago
100.0 % uptime
Today
Login/Authentication Operational
90 days ago
99.95 % uptime
Today
Matter Syncing Operational
90 days ago
100.0 % uptime
Today
Task Syncing Operational
90 days ago
100.0 % uptime
Today
Calendar Syncing Operational
90 days ago
100.0 % uptime
Today
Firm Insights Operational
90 days ago
100.0 % uptime
Today
Time & Fee Syncing Operational
90 days ago
100.0 % uptime
Today
Reports Operational
90 days ago
100.0 % uptime
Today
Smokeball AI Operational
90 days ago
100.0 % uptime
Today
AutoTime Operational
90 days ago
100.0 % uptime
Today
Daily Digest Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
Communicate Client Portal messaging Operational
90 days ago
99.96 % uptime
Today
Smokeball Billing Operational
90 days ago
99.95 % uptime
Today
Smokeball Mobile Operational
90 days ago
100.0 % uptime
Today
Data Migrations ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 4, 2025
Resolved - This incident has been resolved.
Apr 4, 13:31 AEDT
Monitoring - The team has identified the issue, and deployed a fix.

Affected users should see a prompt to refresh the Smokeball Billing page shortly.

Please note - login and loading times may take longer than usual upon first login, however, should gradually return to normal levels.

We will continue monitoring this incident.

Apr 4, 12:05 AEDT
Update - We are continuing our investigation on these Smokeball Billing issues.

Users may be unable to login to Smokeball Billing, or (upon login) may have troubles loading Billing items, such as Invoices, Fees, etc.

Apr 4, 10:12 AEDT
Investigating - We are investigating login issues with the Smokeball Billing site.

Users may see the Billing page perpetually load, until they perform a forced logout at:
https://app.smokeball.com.au/?/#/logout

Apr 4, 09:33 AEDT
Apr 3, 2025

No incidents reported.

Apr 2, 2025

No incidents reported.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.