Issues searching and loading matters and contacts in Smokeball

Incident Report for Smokeball Australia

Resolved

Service has been restored and the incident is now resolved

Posted Sep 25, 2024 - 17:16 AEST

Investigating

We are currently investigating an issue with the search functionality in Smokeball, and issues with loading matters and contacts.

Posted Sep 25, 2024 - 16:37 AEST

This incident affected: Smokeball (General Use, File Syncing, Matter Syncing, Search) and Smokeball Billing, Smokeball Mobile.