All Systems Operational

Smokeball Operational
90 days ago
99.94 % uptime
Today
General Use Operational
90 days ago
99.27 % uptime
Today
File Syncing Operational
90 days ago
100.0 % uptime
Today
Login/Authentication Operational
90 days ago
100.0 % uptime
Today
Matter Syncing Operational
90 days ago
100.0 % uptime
Today
Task Syncing Operational
90 days ago
100.0 % uptime
Today
Calendar Syncing Operational
90 days ago
100.0 % uptime
Today
Firm Insights Operational
90 days ago
100.0 % uptime
Today
Time & Fee Syncing Operational
90 days ago
100.0 % uptime
Today
Reports Operational
90 days ago
100.0 % uptime
Today
Smokeball AI Operational
90 days ago
100.0 % uptime
Today
AutoTime Operational
90 days ago
100.0 % uptime
Today
Daily Digest Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
Communicate Client Portal messaging Operational
90 days ago
99.94 % uptime
Today
Smokeball Billing Operational
90 days ago
100.0 % uptime
Today
Smokeball Mobile Operational
90 days ago
100.0 % uptime
Today
Data Migrations Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Apr 26, 2026

No incidents reported today.

Apr 25, 2026

No incidents reported.

Apr 24, 2026

No incidents reported.

Apr 23, 2026
Resolved - Tasks are now operational. If you are still experiencing any issues, please reach out to our Support Team for further assistance. Thank you for your patience while we resolved this matter.
Apr 23, 12:46 AEST
Monitoring - A fix has been implemented, and we are monitoring the results.
Apr 23, 12:05 AEST
Identified - The issue has been identified, and a fix is being implemented.
Apr 23, 11:18 AEST
Update - We are continuing to investigate this issue.
Apr 23, 10:34 AEST
Investigating - We are currently investigating issues with tasks not loading. We will have this resolved shortly.
Apr 23, 10:32 AEST
Resolved - Billing is now operational. Thanks for your patience while we resolved this issue.
Apr 23, 10:43 AEST
Investigating - We are currently investigating issues with creating new transactions in billing.
Apr 23, 10:36 AEST
Apr 22, 2026
Resolved - Smokeball is now fully operational after a thorough investigation. If you are still experiencing any issues, please reach out to our Support Team for further assistance. Thank you for your patience while we resolved this matter.
Apr 22, 14:24 AEST
Monitoring - Communicate messaging is now operational. Degraded performance has improved across all areas, except tasks; however, this will be resolved shortly.
Apr 22, 12:44 AEST
Identified - We have identified the issue, and performance is now increasing.
Apr 22, 12:18 AEST
Investigating - We are currently investigating degraded performance across tasks and other areas of Smokeball.
Apr 22, 11:14 AEST
Apr 21, 2026

No incidents reported.

Apr 20, 2026

No incidents reported.

Apr 19, 2026

No incidents reported.

Apr 18, 2026

No incidents reported.

Apr 17, 2026

No incidents reported.

Apr 16, 2026

No incidents reported.

Apr 15, 2026

No incidents reported.

Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.