All Systems Operational

Smokeball Operational
90 days ago
99.95 % uptime
Today
General Use Operational
90 days ago
99.44 % uptime
Today
File Syncing Operational
90 days ago
100.0 % uptime
Today
Login/Authentication Operational
90 days ago
100.0 % uptime
Today
Matter Syncing Operational
90 days ago
100.0 % uptime
Today
Task Syncing Operational
90 days ago
100.0 % uptime
Today
Calendar Syncing Operational
90 days ago
100.0 % uptime
Today
Firm Insights Operational
90 days ago
100.0 % uptime
Today
Time & Fee Syncing Operational
90 days ago
100.0 % uptime
Today
Reports Operational
90 days ago
100.0 % uptime
Today
Smokeball AI Operational
90 days ago
100.0 % uptime
Today
AutoTime Operational
90 days ago
100.0 % uptime
Today
Daily Digest Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
Communicate Client Portal messaging Operational
90 days ago
99.94 % uptime
Today
Smokeball Billing Operational
90 days ago
100.0 % uptime
Today
Smokeball Mobile Operational
90 days ago
100.0 % uptime
Today
Data Migrations Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Mar 9, 2026

No incidents reported today.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026
Resolved - This incident has been resolved. All users should now be able to log in to FamilyProperty in AU (including both standalone and Smokeball integrated clients).
Feb 27, 09:05 AEDT
Update - We are continuing to monitor for any further issues.
Feb 27, 08:02 AEDT
Monitoring - A temporary solution has been implemented. Affected users have received more information via email.
Feb 26, 17:31 AEDT
Investigating - We are currently experiencing an issue with Family Property not connecting. We are actively investigating and will have a resolution shortly.
Feb 26, 10:14 AEDT
Feb 26, 2026
Resolved - This incident is now resolved.
Feb 26, 13:09 AEDT
Investigating - We are currently experiencing an issue with communicate messages not connecting. We are actively investigating and will have a resolution shortly.
Feb 26, 12:55 AEDT
Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.