All Systems Operational

Uptime over the past 90 days. View historical uptime.
Smokeball Operational
90 days ago
99.94 % uptime
Today
General Use Operational
90 days ago
99.27 % uptime
Today
File Syncing Operational
90 days ago
100.0 % uptime
Today
Login/Authentication Operational
90 days ago
100.0 % uptime
Today
Matter Syncing Operational
90 days ago
100.0 % uptime
Today
Task Syncing Operational
90 days ago
100.0 % uptime
Today
Calendar Syncing Operational
90 days ago
100.0 % uptime
Today
Firm Insights Operational
90 days ago
100.0 % uptime
Today
Time & Fee Syncing Operational
90 days ago
100.0 % uptime
Today
Reports Operational
90 days ago
100.0 % uptime
Today
Smokeball AI Operational
90 days ago
100.0 % uptime
Today
AutoTime Operational
90 days ago
100.0 % uptime
Today
Daily Digest Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
Communicate Client Portal messaging Operational
90 days ago
99.94 % uptime
Today
Smokeball Billing Operational
90 days ago
100.0 % uptime
Today
Smokeball Mobile Operational
90 days ago
100.0 % uptime
Today
Data Migrations Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 26, 2026

No incidents reported today.

Mar 25, 2026

No incidents reported.

Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

Mar 21, 2026
Issues with loading Smokeball
Resolved - After thorough investigation overnight, we have reports that Smokeball loading times are back to normal. However, if you continue to experience issues, please don't hesitate to contact our Support Team for further troubleshooting. Thank you for your patience while we worked through this issue.
Mar 21, 10:12 AEDT
Update - We are still monitoring the situation and are continuing to work with AWS on this issue. We are also exploring other potential causes in the meantime, and will update once we have more information.

We sincerely apologise for any inconvenience this issue may have caused.
Mar 20, 17:08 AEDT
Monitoring - The issue has largely resolved itself over time, however it is intermittent and we are continuing to investigate with some users that are still experiencing the issue.
Mar 20, 13:14 AEDT
Investigating - We are currently investigating a re-emergence of loading issues when using Smokeball.
Mar 20, 11:14 AEDT
Mar 20, 2026
Smokeball loading issues
Resolved - The incident has been resolved. It appears to have been caused by a brief AWS outage.

If you continue to encounter long loading times, reach out to our Support Team.
Mar 20, 10:28 AEDT
Investigating - We are currently investigating loading issues with Smokeball.
Mar 20, 09:59 AEDT
Mar 19, 2026

No incidents reported.

Mar 18, 2026

No incidents reported.

Mar 17, 2026

No incidents reported.

Mar 16, 2026

No incidents reported.

Mar 15, 2026

No incidents reported.

Mar 14, 2026

No incidents reported.

Mar 13, 2026

No incidents reported.

Mar 12, 2026

No incidents reported.

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