Invoice generation issues

Incident Report for Smokeball Australia

Resolved

This incident has now been resolved, and invoices using the "Show disbursements as one line" Invoice Setting should work as expected.

For affected invoices, please use the Regenerate Invoice button to regenerate this invoice.

Posted Aug 09, 2024 - 16:27 AEST

Identified

The team has found the cause of these invoice generation issues, and are working on a fix.

Only invoices which use the "Show disbursements as one line" Invoice Setting are affected.

Posted Aug 09, 2024 - 11:39 AEST

Investigating

We are currently investigating issues with invoices not generating

Posted Aug 09, 2024 - 10:58 AEST

This incident affected: Smokeball Billing.